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RICHMOND, Va., Nov. 24, 2015 /PRNewswire/ -- The busy holiday season is here and Dominion Virginia Power wants customers to guard against scammers who are likely working overtime to trick them into making payment over the phone to avoid disconnection of electric service. The company urges customers to remember that Dominion does not require payment over the phone and never demands immediate payment of cash, PayPal, 'MoneyPak/Green Dot' or any prepaid debit card to avoid disconnection.
"Scammers rely on finding people who are distracted and have their guard down," said Dan Jenkins, director-Corporate Security, Safety and Health. "We suggest that our customers be alert, ask questions, and verify what they are being told about their account. We continue to work with local law enforcement to identify and monitor these scams and alert our customers to keep them safe."
Attorney General Mark Herring, whose Consumer Protection Section investigates scams and educates consumers about ongoing scams, reminded Virginians, "The holidays can be an especially busy time. Scammers know that we generally are more vulnerable when our focus is on gift-giving, travel, celebrations, and time with family and friends. Be aware, ask questions, and protect yourself from falling victim to these scams."
Dominion Virginia Power created a video to illustrate what a customer should do if they are targeted by a scammer: https://youtu.be/axiuSDyGu5c.
Being aware is the first step to protecting oneself from becoming a victim. Remember:
For helpful tips about how to avoid scams, please visit www.dom.com/scams.
Dominion Virginia Power is a subsidiary of Dominion (NYSE: D), one of the nation's largest producers and transporters of energy, with a portfolio of approximately 20,400 megawatts of generation and 6,455 miles of electric transmission lines. Dominion operates one of the nation's largest natural gas storage systems with 928 billion cubic feet of storage capacity and serves utility and retail energy customers in 13 states. For more information about Dominion, visit the company's website at www.dom.com/.
SOURCE Dominion Virginia Power
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