• Crews, Equipment Staged Across South Carolina
• Customers Urged to Stay Safe

CAYCE, S.C. (Sept. 26, 2024) – Dominion Energy is prepared for the impact of Hurricane Helene, a powerful storm expected to bring strong winds, heavy rain and isolated tornadoes across South Carolina. The company urges customers to stay safe and be prepared for power outages.

Crew members, vehicles and equipment are strategically staged throughout Dominion Energy’s service territory in South Carolina. Additional Dominion Energy crew members will arrive later tonight from Virginia.  The company remains in contact with neighboring utilities and contract companies to secure additional resources if needed.

“Helene is a very large, fast-moving and powerful storm, and we are prepared for impacts throughout our service territory.” said Keller Kissam, president of Dominion Energy South Carolina. “Even as the center of the storm tracks to our west, we can’t be complacent or let our guard down. I urge our customers to take care of themselves and their families so that they’re ready for Helene. Our crews are ready to roll from all locations and will be flexible throughout the storm.”

Tips for customers to stay safe and be informed:

• Create or restock your emergency kit. It’s not too late to make sure you have everything you need in your emergency kit. The National Weather Service recommends creating a basic disaster kit before a storm hits, including water, flashlights, batteries, and non-perishable foods.  Learn more about what to include in a basic kit.
   
• Download the Dominion Energy app. The fastest and most secure way to report or track an outage is using the Dominion Energy app. Customers may also report outages by going to DominionEnergy.com or calling 800-251-7234.
   
• Check the outage map. Customers can use the Dominion Energy outage map for up-to-date information on restoration progress.
   
• Stay away from downed power lines. Always assume downed power lines are energized and dangerous. Keep in mind that downed lines may not always be visible and use extra caution when walking outside after a storm. Please remain at least 30 feet away from downed lines. South Carolina customers should call 888-333-4465 right away to report a downed power line.
   
• Follow Dominion Energy on social media. The company will provide regular updates and additional tips to help keep customers informed and safe.

For more info and tips, visit dominionenergy.com/our-stories/hurricane-preparedness.

About Dominion Energy
More than 4.5 million customers in 13 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE: D), headquartered in Richmond, Va. The company is committed to providing reliable, affordable, and increasingly clean energy every day and to achieving Net Zero emissions by 2050. Please visit DominionEnergy.com to learn more.