Dominion Energy North Carolina Unveils First-Ever Mobile App for Natural Gas Customers

- New app provides secure account access and mobile website functionality
We recognize that our customers’ expectations are changing...

GASTONIA, N.C., February 19, 2020 – Natural gas customers can now conduct business with Dominion Energy more conveniently than ever before with the launch of the utility’s first mobile app for Apple and Android devices.

“We recognize that our customers’ expectations are changing,” said Sam Dozier, vice president of customer service for Dominion Energy in the Carolinas. “Their preferences continue to evolve, and with the release of our innovative new mobile app, our standard of service continues to evolve as well. It’s never been more convenient to connect with us from anywhere, anyplace, anytime.”

The app, which combines mobile website functionality with an easy-to-use, interactive menu, provides fast, convenient account access and real-time updates. It also allows for customers to receive timely account notifications. For added security, customers can access their information with touch or face recognition on enabled devices.

“Dominion Energy North Carolina gas customers can download the app today and log in to their account with their existing user information and password. It’s really just that simple,” Dozier added.

Search NC Gas - Dominion Energy to download the free Dominion Energy North Carolina app from the App Store and Google Play. Natural gas customers can pay their bill, verify past payments and even request a payment arrangement from the palm of their hand.

Additional features include:

  • Get up-to-date account and balance information
  • Start, stop or transfer service
  • Manage account preferences and billing settings
  • Receive automatic account notifications
  • Access your home’s energy usage information

About Dominion Energy

More than 7 million customers in 18 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE: D), headquartered in Richmond, Va. The company is committed to sustainable, reliable, affordable and safe energy and is one of the nation's largest producers and transporters of energy with more than $100 billion of assets providing electric generation, transmission and distribution, as well as natural gas storage, transmission, distribution and import/export services. The company is committed to achieve net zero carbon dioxide and methane emissions from its power generation and gas infrastructure operations by 2050. Please visit to learn more.

For further information: Public Affairs, 1-800-562-9308