Dominion Energy Responds to Earthquake in Magna, Utah

If you do smell natural gas, evacuate the building or area immediately.

SALT LAKE CITY, March 18, 2020 – Safety is our top priority and Dominion Energy is taking extra precaution for the safety of our community. Currently, we have no reports of injury to our employees or service interruptions after the earthquake in Magna, Utah. For your safety, we ask customers not to turn off the gas to their homes or businesses unless there is structural damage to your home, a smell of natural gas, you hear natural gas leaking, there is a fire, or if Dominion Energy requests that you do, and it does not jeopardize your safety.

If you do smell natural gas, evacuate the building or area immediately. Do not use light switches, telephones or other electrically operated devices, light a flame, or start a motor or vehicle, as these actions may spark and ignite the gas. Once at a safe distance, call Dominion Energy at 1-800-767-1689 or dial 911.

Our gas control operators are vigilantly monitoring our system and service technicians are on the ground assessing the impact of the earthquake. We have begun additional line patrols and leak surveying and have observed no damage to our system and no indication of any loss of gas. For more information please visit Earthquake Preparedness & Natural Gas.

If you have turned your meter off, do not attempt to turn it back on yourself. Natural gas meters should be turned on only by Dominion Energy, or a qualified contractor. Depending on the severity of the earthquake and the number of gas meters that are turned off, you may have to wait some time for your gas service to be restored, even if there is no damage to the gas pipelines in your area.

Customers are reminded to be prepared. One of the most common types of earthquake damage is broken gas and water lines resulting from unsecured water heaters. A full water heater is very heavy and, if unsecured, can move during an earthquake. If it moves too far or falls over, it is likely to break both water and gas lines. Emergency-preparedness experts recommend securing the water heater to the floor or wall to prevent such damage and to preserve the water it contains. Having a supply of clean drinking water is very important during an emergency, and your water heater can be a good source. To secure your water heater, you can call a contractor or do it yourself.

About Dominion Energy
More than 7 million customers in 18 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE: D), headquartered in Richmond, Va. The company is committed to sustainable, reliable, affordable and safe energy and is one of the nation's largest producers and transporters of energy with more than $100 billion of assets providing electric generation, transmission and distribution, as well as natural gas storage, transmission, distribution and import/export services. The company is committed to achieve net zero carbon dioxide and methane emissions from its power generation and gas infrastructure operations by 2050. Please visit to learn more.

For further information: Don Porter,, 801-324-5521