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In order to serve you better, please select your Dominion Energy location services.
We recognize that many customers across our service territory continue to struggle with their energy bill and other critical needs due to the pandemic, and we want to assure customers that we’re here to help.
CAYCE, S.C. (Aug. 23, 2021) – Dominion Energy is encouraging customers who are struggling financially to reach out for energy assistance funding currently available through the Low-Income Home Energy Assistance Program (LIHEAP) and other financial aid resources.
“We recognize that many customers across our service territory continue to struggle with their energy bill and other critical needs due to the pandemic, and we want to assure customers that we’re here to help,” said Sam Dozier, general manager of customer service at Dominion Energy. “LIHEAP is one of many energy assistance programs currently available. Customers can conveniently find more information and apply for a variety of payment plans and bill assistance options online.”
In 2020, more than 65,000 Dominion Energy customers received approximately $15 million in energy assistance through LIHEAP and other agency utility bill assistance programs.
LIHEAP is a federally funded program that provides qualified customers with bill payment and energy crisis assistance, as well as weatherization and other energy-related home repairs. August is national LIHEAP Action Month, which celebrates its 40th anniversary this year.
To apply, Dominion Energy electric and natural gas customers must contact their local community action agency. Go to DominionEnergySC.com/assistance for a complete list of community action agencies by county.
Customers may also be eligible for EnergyShare, a company-funded, year-round program that provides energy assistance to low-income, persons with disabilities and elderly customers.
Additionally, federal funding through programs like SC Stay Plus is available for qualifying households unable to pay rent and utilities because of COVID-19.
Customers can review a variety of payment plans and assistance options by accessing their online account or Dominion Energy’s mobile app.
About Dominion Energy
More than 7 million customers in 16 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE: D), headquartered in Richmond, Va. The company is committed to sustainable, reliable, affordable and safe energy and to achieving net zero carbon dioxide and methane emissions from its power generation and gas infrastructure operations by 2050. Please visit DominionEnergy.com to learn more.
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