Dominion Energy North Carolina Customers Can Lower Bills, Save Money with New Energy Conservation Programs

- Recycling program offers $20 incentive for pickup and recycling of old refrigerators and freezers
- Lighting discounts, appliance rebates, energy assessments can help customers save money
Energy efficiency and conservation are key to lowering our carbon footprint and we are excited to be able to expand these energy saving programs to our customers in North Carolina.

RICHMOND, Va., March 4, 2020 – Dominion Energy North Carolina customers can now take advantage of a refrigerator recycling program that offers a no-cost appliance removal service, home energy assessments, and rebates for ENERGY STAR® appliances and lighting to help lower their energy usage and save money on their energy bills. The three new programs were recently approved by the North Carolina Utilities Commission.

The appliance recycling program pays customers $20 for old refrigerator or freezer units that are in working order, but use more electricity than newer, more efficient models.

“Many of us have an old refrigerator or freezer in the basement or garage, but don’t realize just how much energy these older appliances require to run. We want to make it easy for our customers to help the environment and save money by picking up their old appliances for a $20 incentive,” said Nathan Frost, Director of New Technology and Energy Conservation, Dominion Energy. “Energy efficiency and conservation are key to lowering our carbon footprint and Dominion Energy is excited to be able to expand these energy saving programs to our customers in North Carolina.”

Units picked up through the program are transported to an appliance recycling facility operated by Recleim, LLC. Recleim safely removes harmful materials from obsolete appliances and captures 95 percent of the materials for reuse into a variety of products, such as laptops, cell phones, concrete mix and soda cans.

The refrigerator and freezer recycling program is available to Dominion Energy electric customers in North Carolina. Certain appliance size and age requirements exist for the program. Customers can call 877-785-6681 or visit to learn more and schedule a pickup. Customers will not receive a bill for the service and could see benefits on future energy bills – participants could save up to an average of $150 a year in energy costs by not operating an outdated refrigerator or freezer. 

In addition to the refrigerator recycling program, North Carolina customers can also take advantage of two other energy conservation programs:

  • Lighting Discounts & Appliance Rebates – Dominion Energy North Carolina offers rebates on ENERGY STAR® certified appliances including refrigerators, freezers, washers, dryers, dehumidifiers, air purifiers and dishwashers.  Rebates range from $25 to $100 depending on the appliance. Customers can also receive discounted pricing on eligible efficient LED light bulbs at participating retailers. 
  • Home Energy Assessment – The Home Energy Assessment Program provides Dominion Energy North Carolina customers with an in-home energy assessment where a qualified participating contractor conducts a walk-through audit and installs simple energy saving measures while identifying other energy-saving opportunities. Recommended energy efficiency improvements may include lighting, water usage, heating and cooling systems, and duct insulation at the home.

For more information on energy conservation programs, visit  

About Dominion Energy
More than 7 million customers in 18 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE: D), headquartered in Richmond, Va. The company is committed to sustainable, reliable, affordable and safe energy and is one of the nation's largest producers and transporters of energy with more than $100 billion of assets providing electric generation, transmission and distribution, as well as natural gas storage, transmission, distribution and import/export services. The company is committed to achieve net zero carbon dioxide and methane emissions from its power generation and gas infrastructure operations by 2050. Please visit to learn more.


For further information: Bonita Billingsley Harris, 757-857-2700,