In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
RICHMOND, Va., Feb. 1, 2011 /PRNewswire/ -- Dominion Virginia Power has utilized customer feedback to redesign its "Manage Your Account" (MYA) online transaction system and make it easier and faster to use.
"Manage Your Account has a new look and feel," said Gianna Clark, vice president, customer service operations. "It allows customers to self-serve 365 days a year while ensuring that everything is done in real-time to ensure exceptional customer service."
More than 800,000 customers have enrolled in MYA. Customers who enroll in MYA can conduct these safe, secure online transactions:
"We engaged customers early in the redesign process to make the site easier to navigate while continuing to offer the transactional features our customers have come to expect," Clark said.
Customers can enroll in Manage Your Account at Dominion's website, www.dom.com, keyword: Manage Your Account. It's free. It's secure. It's for you.
Dominion is one of the nation's largest producers and transporters of energy, with a portfolio of more than 27,600 megawatts of generation. Dominion operates the nation's largest natural gas storage system and serves retail energy customers in 13 states. For more information about Dominion, visit the company's website at www.dom.com.
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SOURCE Dominion Virginia Power
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